Dell’s Brand is Losing Touch with Young Adults, and It’s Costing Them
Dell is in a bind. Its brand equity is slipping among younger adults, and the fallout is showing up on the balance sheet. Among this audience, Dell just doesn’t stand out. Compared to leaders like Apple, Microsoft, and Samsung, BERA’s data shows that Dell lags far behind on perceptions of what makes a brand feel […]
Why Price Reductions Haven’t Stopped The Bleeding at Tesla
Over the past few years, Tesla has implemented several major price reductions in a bid to increase market share by making electric vehicles more accessible to a broader market. But the results have been underwhelming. Despite lower prices, Tesla’s share of the U.S. electric vehicle (EV) market continues to shrink. The combination of reduced prices […]
Crisis, Recovery, and Resilience: How the McDonald’s Brand Weathered an E. Coli Outbreak
When the CDC issued a food safety alert on October 22, 2024, linking a multi-state E. coli outbreak to contaminated slivered onions in McDonald’s Quarter Pounders, the fast-food giant faced a difficult challenge to its reputation. Consumers reacted swiftly, and the hit to McDonald’s perceived product quality and overall experience led to a two-percentile drop […]
Leading Telecom Provider Links Brand Equity to Business Outcomes with BERA.ai
Walmart’s High-Income Shopper Surge: How the Retail Giant is Winning Wealthier Shoppers
For decades, Walmart has been synonymous with low prices and budget-conscious shopping—a go-to destination for families looking to stretch their dollars. But a seismic shift is underway. A growing number of high-income shoppers are filling Walmart’s aisles, signaling a transformation in how the retail giant is perceived. During Walmart’s Q3 2024 earnings call, CEO Doug […]
